PSA: Don’t use a well-liked model identify in your on-line accounts.
Fb’s social media group by accident directed customers to the Messenger account of a random Fb person this morning, as a substitute of the brand new HBO Westworld Messenger account it was attempting to advertise. On Twitter, the Messenger account instructed followers to speak with “Tes, the host of the brand new @WestworldHBO expertise on Messenger” and linked to the Messenger account, messenger.com/t/westworld.
One small drawback: “Westworld” was a Kentucky girl named Lisa, not an account run by HBO.
The error was first noticed by Matt Navarra, who puzzled if Lisa was about to get an inbox slammed with messages.
The tweet was up for a few hours earlier than the error was realized.
Because of this, Lisa obtained a small handful of messages – round 20, she says. Fb’s messaging system filtered these as “message requests,” which is the way it handles unsolicited chat requests. Fortuitously, the headache was minimal for the unintended recipient as she was in a position to simply decline the incoming requests with out having to reply.
Lisa says Fb additionally reached out to her to apologize, and it corrected the hyperlink.
She has a humorousness about the entire thing, as nicely.
“Guess that’s what I get for calling my dwelling Westwold lol” she texted again to us after we requested her concerning the state of affairs.
Fb confirmed the error, in an announcement.
“For a short while this morning, a tweet from the Messenger Twitter account incorrectly linked individuals to message a person particular person, as a substitute of the supposed bot for Messenger. As quickly as we turned conscious of the error, we instantly corrected it. We’re very sorry for any bother or confusion this precipitated,” a Fb spokesperson responded.